Terms & Conditions
Last updated: March 4, 2026
Please read these Terms and Conditions carefully before using flawedleader.com or purchasing any of our products. By accessing our site or making a purchase, you agree to be bound by these terms.
​
Who We Are
​
Flawed Leader provides digital learning products and resources for leaders and organizations. Our products are delivered through LearnWorlds, a third-party course platform.
​
Use of the Site
​
You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others. You may not use the site to transmit harmful, offensive, or unauthorized content, or to attempt to gain unauthorized access to any part of the site or its related systems.
​
Digital Products and Access
​
When you purchase a Culture Kit or bundle, you are purchasing a limited, non-exclusive license to access and use that digital content for your personal or organizational use. You may not share, resell, redistribute, or reproduce our content without written permission. Access to purchased products is managed through LearnWorlds. By purchasing, you agree to LearnWorlds' terms of service in addition to these terms.
​
Payments
​
All prices are listed in US dollars. Payment is processed securely through LearnWorlds at the time of purchase. We reserve the right to change pricing at any time, though changes will not affect purchases already completed.
​
Refunds
​
It is important to us that you are satisfied with your investment in your growth. If you complete a course and are not satisfied, please reach out to hello@flawedleader.com and we will help you with a solution.
​
Intellectual Property
​
All content on this site and within our products, including text, frameworks, graphics, course materials, and the FLAWED Method, is the intellectual property of Flawed Leader and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
​
Disclaimer of Warranties
​
Our site and products are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our products will produce specific outcomes for your organization. Results will vary based on individual circumstances and implementation.
​
Limitation of Liability
​
To the fullest extent permitted by law, Flawed Leader shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability to you shall not exceed the amount you paid for the product in question.
​
Governing Law
​
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of California.
​
Changes to These Terms
​
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting to this page. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
​
Contact Us
If you have questions about these Terms and Conditions, please contact us at